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DEFINED TECH LTD.

Terms of Service

The agreement governing your use of our website and services

Effective date: June 2026  ·  Jurisdiction: Trinidad and Tobago

Please read these Terms carefully before using our website or engaging our services. By accessing our website or signing a project agreement, you accept these Terms in full.

 

1. About Us

Defined Tech Ltd. is a web services and technology company based in Trinidad and Tobago. We provide website design, development, cloud storage reselling, and related digital services. Our website is located at https://definedtechltd.net.

 

2. Acceptance of Terms

These Terms of Service govern your use of the Defined Tech Ltd. website and any services you procure from us. By accessing our website or submitting an enquiry, you confirm that you are at least 18 years of age and legally capable of entering into a binding agreement.

 

3. Our Services

Defined Tech Ltd. offers the following services:

  • Website design and development for small and medium-sized businesses.

  • Cloud storage reselling (Backblaze B2 and related services).

  • Website hosting, maintenance, and support packages.

  • Related digital and technology consulting services.

Detailed scope, deliverables, timelines, and pricing for each project are confirmed in a separate Project Agreement or Statement of Work, which forms part of our contract with you.

 

4. Project Agreements and Payment
4.1 Quotes and Proposals

All quotes are valid for 30 days from the date of issue. Commencement of work requires a signed agreement and receipt of any deposit specified therein.

4.2 Payment Terms

  • A deposit (typically 50%) is required before work begins.

  • The balance is due upon project completion or as specified in the Project Agreement.

  • Invoices unpaid after 14 days may accrue a late fee of 1.5% per month.

  • Work may be paused or withheld if payments are significantly overdue.

4.3 Refunds

Deposits are non-refundable once work has commenced, as they cover initial design, research, and planning time. If you cancel a project before work begins, we will retain an administration fee of up to 20% of the deposit and refund the remainder.

 

5. Client Responsibilities

To deliver your project on time and to a high standard, we rely on you to:

  • Provide accurate, complete, and timely information, content, and materials required for the project.

  • Review and respond to our questions, drafts, and requests within agreed timeframes.

  • Ensure you have the legal right to use any content, images, or materials you supply to us.

  • Designate a single point of contact with authority to approve decisions.

Delays caused by failure to fulfil these responsibilities may result in revised timelines and, in some cases, additional charges.

 

6. Intellectual Property
6.1 Your Content

You retain all ownership rights to content, logos, images, and materials you provide. By supplying them to us, you grant us a licence to use them for the purpose of delivering your project.

6.2 Our Work Product

Upon receipt of full payment, all custom design and code created specifically for your project transfers to you. You will own the final website.

6.3 Third-Party Components

Some projects may incorporate third-party themes, plugins, fonts, or libraries. These remain subject to their respective licences. We will inform you of any material third-party components and any ongoing licence obligations they carry.

6.4 Portfolio Rights

Unless you request otherwise in writing, we reserve the right to display your completed website in our portfolio and to reference your business as a client in our marketing materials.

 

7. Warranties and Disclaimer

We warrant that:

  • We will perform services with reasonable skill and care.

  • Completed websites will function as described in the agreed specification at the time of delivery.

We do not warrant that:

  • The website will be error-free after third-party platform updates or client modifications.

  • Specific search engine rankings or traffic outcomes will be achieved.

  • Our website or services will be uninterrupted or entirely free of errors.

Nothing in these Terms excludes liability for death, personal injury caused by our negligence, or fraud.

 

8. Limitation of Liability

To the fullest extent permitted by the laws of Trinidad and Tobago, Defined Tech Ltd.'s total liability to you in connection with any project or service shall not exceed the total fees paid by you to us for that specific project in the 12 months preceding the claim.

We are not liable for indirect, consequential, or incidental losses, including loss of business, revenue, data, or reputation, even if advised of the possibility.

 

9. Confidentiality

We treat all client information as confidential. We will not disclose your business information, project details, or commercially sensitive data to third parties without your consent, except where required by law or to deliver your project through trusted service providers under confidentiality obligations.

 

10. Website Use

Access to https://definedtechltd.net is provided for informational purposes. You must not:

  • Use our website in any way that breaches applicable laws or regulations.

  • Transmit unsolicited commercial communications.

  • Attempt to gain unauthorised access to any part of our website or systems.

  • Use automated scraping tools against our website without written permission.

 

11. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only. We do not endorse and are not responsible for the content, privacy practices, or terms of third-party sites.

 

12. Amendments

We may update these Terms at any time. Updated Terms take effect when posted to https://definedtechltd.net/terms. For ongoing project engagements, material changes will be communicated to you directly.

 

13. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the Republic of Trinidad and Tobago. Any disputes arising from these Terms or our services shall first be referred to good-faith negotiation. If unresolved within 30 days, disputes shall be subject to the exclusive jurisdiction of the courts of Trinidad and Tobago.

 

14. Contact

For questions about these Terms, please contact:

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